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New service modalities for restaurants

9781774694879
pages
Arcler Education Inc
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Overview
The restaurant and hotel industries are continually evolving and expanding. Modern restaurant operations necessitate the incorporation of many aspects of sustainability, innovation, and new methods to consumer communication, as well as the deployment of new restaurant trends. In this day and age, it is critical for restaurant businesses to understand both themselves and their customers. The book discusses some of the important themes that will likely dominate the industry and will shape it for many years to come. In this context, the goal of this book is to provide a comprehensive assessment of the trends and forecasts in the restaurant business, as well as recommendations to the key stakeholders.
Author Bio
Merly Fiscal-Arjona, MAT, Ph.D., Associate Professor IV of Laguna State Polytechnic University, Siniloan,Campus, Siniloan Laguna, Philippines. She graduated from the Laguna State Polytechnic University, Siniloan, Campus, with the Degree of Master of Arts in Teaching, Major in Technology and Home Economics. She took her Doctor of Philosophy Major in School Leadership and Management in St. Dominic Savio College, Caloocan, City. Her professional experience includes an assessor in different Hotel and Restaurant Competency in TESDA. She was also the former Dean of the College of Hospitality Management and Tourism, Siniloan Campus, Siniloan, Laguna, Philippines. She is an active member of Association of Administrators in Hospitality Hotel and Restaurant Management Educational Institution (AAHRMEI) and many more. She has attended seminars and trainings in Hotel and Restaurant Management and member of several professional organizations, At present, her greatest joy at the moment is to share her knowledge, expertise and give prestige to her students.

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