Sustainable Hospitality and Tourism Management
Margaret Ann MacLean
9781774070130
238 pages
Arcler Education Inc
Overview
Sustainable Hospitality and Tourism Management examines various aspects of environmental issues that are encountered bythe two most emerging industry in the world, i.e. Hospitalityand tourism industry. It includes basic concepts of sustainablehospitality and tourism management along with the meaningof sustainable travel and importance of food security. Providesthe reader with the insights into the consumer behavior and theresponsibility of the staff working under the hospitality and tourism business. This is tomake readers understand various dimensions of achieving customer loyalty by adoptingsustainable practices.
Author Bio
Ann is a Hospitality and Tourism Specialist with more than 35 years of experience in internationalhotel management including multi-site operations. She has worked in Australia, the Channel Islandsand the United Kingdom and holds a Master of Business Administration awarded from the Universityof South Australia.
